CNN, you are fake news when you do not follow your process for review of printed materials; gave Tweety proof! Bad news!
VERY STUPID!
Darn, I worked 44 years writing contracts and proposals for defense department requirements, and when we found flaws, 95% of the time the root cause was NOT FOLLOWING THE PROCESS!
SOME processes have errors and need to be refined, updated, and improved, of course. I strongly advocate Continuous Process Improvement. BUT as noted of my 44 years working with the defense acquisition process, which is as complex and bureaucratic as any process, the biggest problem was people NOT following the process steps.
Businesses can always improve processes as we apply Six Sigma, CMMI, and TQM. Still, FOLLOW THE PROCESS!
I was guilty too! I tried to arbitrate legal reviews, committee reviews to a poor ending.
If the process is well defined and NOT too complex or difficult to implement, we must follow it.
"At CNN, Retracted Story Leaves an Elite Reporting Team Bruised"
By SYDNEY EMBER and MICHAEL M. GRYNBAUMSEPT. 5, 2017
https://www.nytimes.com/2017/09/05/business/media/cnn-retraction-trump-scaramucci.html?mcubz=3
"The retracted story and ignominious exits of three prominent journalists was an embarrassing episode for CNN, particularly at a time when there was widespread mistrust in the media and Mr. Trump was regularly attacking the press. Two months later it remains an illuminating chapter in the network’s effort to carry out the meticulous, time-consuming work of investigative journalism within the fast-paced, ratings-driven world of 24-hour cable news."
They did not use the legal reviews as the process required!
"A Flawed Process [No! Flawed compliance to the process is more likely!]
On June 22, a modest, 950-word story appeared on CNN’s website, reporting that a Trump adviser named Anthony Scaramucci — at the time not yet a household name — had ties to a Russian investment fund that had attracted the attention of investigators in the United States Senate.
The story said that the Senate Intelligence Committee was examining the fund and that Mr. Scaramucci had met with the head of the fund, Kirill Dmitriev, several days before Mr. Trump’s inauguration. It also said the Treasury Department had been looking into the meeting at the request of two Democratic senators, who had expressed concern that Mr. Scaramucci might have promised to help get sanctions against Russia waived by the new administration.
The story was written by Thomas Frank, who had been a Pulitzer Prize finalist at USA Today. But Mr. Scaramucci, who was jockeying for a position in the White House, disputed the information when CNN contacted him for comment, according to a person close to Mr. Scaramucci; the story quoted Mr. Scaramucci as saying “there is nothing there,” in reference to his meeting with Mr. Dmitriev."
Mr. Lichtblau was editing the article and, according to the people with direct knowledge of the events, he sent a draft of the story to Lex Haris, the head of the investigative unit. Mr. Haris, who was traveling to Phoenix for a conference, signed off — as long as the story passed muster with CNN’s internal review system, known as the Triad.
The Triad includes CNN’s fact-checkers and its standards team, both of which approved the article. But the third prong, the legal department, had at least one question that went unanswered. [This is the process! Follow the process!]
It is not clear what specific concerns the legal department raised, or why Mr. Lichtblau and Mr. Haris did not address them; journalists at CNN said it was sometimes difficult to keep track of the flurry of inquiries that could come during the review process. (Mr. Frank, Mr. Haris and Mr. Lichtblau declined to comment for this story.)
They did not follow the process to the proper closure! CNN does not need to change the process, THEY NEED TO FOLLOW THE TRIAD PROCESS! Follow your process!
"When CNN managers began to review the piece, they discovered the legal department’s concerns — and that they had not been addressed. They also realized a factual error had slipped through the fact-checking process; it was a technicality related to a Russian bank’s relationship to the fund, but managers found it to have been a troubling lapse.
And there was a more problematic issue, two people familiar with the review said.
Mr. Frank’s single source had wavered before the story was published, expressing concern about how the information was being presented. But Mr. Frank had not relayed that hesitancy to his colleagues."
"It is still unclear to what degree the story was inaccurate. CNN has never said that the article’s reporting was incorrect, and Mr. Zucker made clear on a morning conference call, soon after the retraction, that the network would not go back and report the story again.
Some journalists inside and outside the network said privately that they believed the story was materially true. But the story also suffered from a lack of clarity. A reader could easily come away with the impression that Mr. Scaramucci himself was under investigation for some kind of illicit dealings with the Russians — an assertion that the article does not explicitly make."
Businesses screw up when they do not follow their well thought, carefully crafted processes! Failure in the Navy with the ships crashing into ships at sea, failure to ensure safe, proper, legal mortgages, failures, failure to write a good Statement of Work by using the process developed for that purpose, . . . are caused mostly by not following the process!
"Wall Street Journal Editor Admonishes Reporters Over Trump Coverage"
By MICHAEL M. GRYNBAUMAUG. 23, 2017
"CNN staffers resign over retracted Russia story"
By Joe Tacopino June 26, 2017
http://nypost.com/2017/06/26/cnn-staffers-resign-over-retracted-russia-story/
"Retracted CNN story a boon for president at war with media"
The White House quickly took advantage Tuesday with blistering presidential tweets
CNN late Monday accepted the resignations of journalists Thomas Frank, Eric Lichtblau and Lex Haris
Trump has been unhappy with CNN since he was a candidate, and has been particularly annoyed by its reporting on connections with Russia
Published 3:36 AM ET Wed, 28 June 2017 | Updated 9:09 AM ET Wed, 28 June 2017
https://www.cnbc.com/2017/06/28/retracted-cnn-story-a-boon-for-president-at-war-with-media.html
